Dear Mr.

I want to express my appreciation for your company's excellent response to our recent need for replacement of deteriorating closure material on our metal roof installed about four years ago. It is a pleasure to deal with people whose first priority is customer satisfaction.

I'd like to particularly thank Steven Jasper, the installer responsible for the work. He was competent, efficient and thorough. It was a large job and particularly difficult because of its height off the ground as well as the hot weather. I also want to thank Wendy Willans of your customer service department who arranged for the work effectively and promptly.

I will not hesitate to recommend your company to anyone interested in a high quality metal roofing installation by people eager to stand behind their products and workmanship.

Very truly yours, Thomas E. Doyle

Mr. Larsen;

When my husband Richard said he wanted to put a metal roof on this 1929 English Tudor house, I thought he had gone around the bend, maybe several bends.

After seeing the pictures and hearing about the features, I started to become a convert. Now that the job is down, I know that we made the right decision for several reasons.

First, the black Interlock shingles look so appropriate on this house. In certain lights it even appears to look like slate. Many neighbors and friends have commented on how very attractive it looks.

Secondly, the workmen did such a professional job. They were meticulous at each step of the process and, we are confident, that their craftsmanship was excellent. Each day that they were here, they worked diligently and conscientiously making sure that every step of their work was done to the highest expectations. In addition, they were quiet and tried not to interrupt our daily routine.

Third, we are most pleased about all the high quality features of the product: the durability, the appearance, and the fact that it is maintenance free.

Thank you for making the excellent product.

Sincerely,
Susan Alvord
Richard Alvord

Customer Satisfaction

Good workers.  I retain these people!

1.  Did you receive all materials and services presented to you by our company representative?  YES
2.  Are you completely satisfied with the product and workmanship?  YES
3.  Were our installers courteous and professional in their work?  YES
4.  Was all of the excess debris removed from your property and the area thoroughly cleaned up upon completion of the installation?  YES
5.  Would you recommend our company to others as dealing fairly and in good faith?  YES